Mobile Number Portability (MNP) is the new service in
Nigeria by telecoms operators that allows mobile subscribers to change their
Service providers without changing their mobile number. For instance it allows
subscribers to move from Glo to Airtel while the customer retains his number
including the prefix 0805 or any other prefix.
Subscribers will only be able to port within GSM
operators and CDMA subscribers would only be able to
The number of times a subscriber ported does not matter
as the original network the number was assigned to will remain the block
holder.
How Does it Works in
Nigeria
A port request is initiated by the Recipient Operator,
on request by a subscriber currently being serviced by the Donor Operator.
Combine with the Recipient Operator's request, the
customer is required to send "PORT" to 3232.
Porting requests is free and must be completed within
two working days.
Port request cannot be holted or cancelled once a
subscriber has sent "PORT" to 3232.
Prepaid customers porting out of a donor will loose all
existing airtime balance on their lines during the port process.
Postpaid customer will need to settle all outstanding
bills, and a final bill may be given even after the port is completed.
A subscriber that is porting out from a Donor must have
previously register the SIM with the Donor, the registration details is required
for the process.
Multiple requests for a single line is not allowed.
After the port process is completed the subscriber must
stick with the recipient donor for minimum of 90 days before another request may
be initiated.
A customer must physically present in a recipient
(Showrooms, Authorized Dealers or designated Port Request Outlets).
Key Words
Donor: The operator currently servicing a subscriber at the time the subscriber asked another operator for service.
Recipient: The operator whose services the subscriber will use when number porting is done.
Port In: The process of activating a subscriber on the Recipients network.
Port Out : Process of deactivating a subscriber from the Donors network.
Block Holder: The operator to whom the the ported
number was originally allocated.
Cheers!!
Cheers!!
